FAQ

Everything you need to know about e-cars

More and more e-cars are being added to the cambio fleet. The advantages are convincing: quiet, low-emission, and comfortable. Look forward to a whole new driving experience. The future is now.

Do you still have questions? Here are the answers.

Booking

How do I book an e-car?

Are e-cars also available in my cambio city?

Will I be charged for the kilometres booked or the kilometres driven?

Starting

I have booked an electric car. Will the car be sufficiently charged?

Is there a manual for my electric car?

What do I need to consider before starting my journey at the charging station?

Are there any instructions available for the charging station?

How do I open the socket flap on the electric car?

What do I do with the charging cable when I set off?

If the electric car fails to start, what should be done next?

If the range displayed in the car is less than the route I've booked, what should I do?

Driving

Does my driving style affect the available range?

What should I do if the displayed range is not sufficient to get back to the charging station?

Do I need to manually shift gears in an electric car?

How do I use the ECO mode?

Do I have to pay the blocking fee myself?

Charging

What should I do if I need to charge the car while traveling?

How do I charge an electric car?

Where can I find the charging card?

How do I open the socket flap on the electric car?

What should I do if the charging process does not start at the end of the journey?

Can I charge an electric car at home?

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Anleitungen zu unseren E-Autos

Wie lade ich ein E-Auto?
Wie starte ich den Volkswagen ID.3?
Ihre Fragen zum unseren E-Auto-Modellen klären wir in unseren Anleitungen.

Anleitungen für E-Autos

Paar mit Handy auf der Dachterasse bzw. Balkon.