Those using cambio depend on the car being available at the scheduled time. Returning the cambio car late can inconvenience the next person who has booked it.
It's advisable to always book with a slight buffer to avoid this situation. We only charge 50 percent of the hourly rate for any unused time.
If you encounter delays, you can easily extend your booking through the cambio-App. If your vehicle has been reserved by another user, please contact our booking service: +49 421 79 466 43 They will assist you further.
Maintaining fairness is crucial in car sharing. Therefore, if your delay affects a subsequent booking, a delay fee of 15 euros per affected booking (in addition to the regular time price) will be charged. If you extend your booking after its scheduled end time or fail to extend it at all, an overdue fee of 40 euros plus double the time price will apply.
