How do I start the charging process after the return?

After your journey, we ask you to connect the electric car to the charging station, no matter how full the battery is. A few simple steps will ensure that the next person can start with full range:

  1. Get the charging cable out of the boot.
  2. Connect the cable to the charging station. Use the charging card from the logbook or the charging chip on the key (for some cambio cars).
  3. Open the charging flap on the car and plug in the cable.
  4. Briefly check whether the charging process has actually started.
  5. Put the charging card back in the logbook.

You can find video instructions for the charging point at your station in the station description. You will find a description for your particular vehicle type under E-car instructions.

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