Before starting your journey, thoroughly inspect the car both inside and out. Walk around the vehicle once and visually examine it for any visible defects. This inspection is primarily for your own safety and typically takes only a few minutes. If you fail to check for damage, you may be liable for additional costs.
Here is the procedure:
1. Inspect the vehicle for any interior and exterior damage.
2. Cross-reference with the damage recorded in the on-board manual. You can also find the damage list in the cambio app.
3. Notify the booking service of any newly observed damage.
4. Minor scratches that do not penetrate the metal or are narrower than the width of a thumb are not required to be reported.
5. Additionally, please examine the roof, wheels, exterior mirrors, headlights, rear lights, and windscreen.
If you discover any damage that hasn't been documented in the damage list on the cambio app or in the on-board manual, please contact the booking service at +49 421 79 466 43