Change of tariff

One change of tariff per year Free of charge
second change of tariff within the same year 15,00 €

Booking, Changes, Cancellation

via app or internet Free of charge
by telephone booking service 1,00 € per call
Use of a free-floating vehicle not commenced within the reservation period (GTC 7.1.) 0,50 €

Cancellation rule

More than 24 hours before start of booking Free of charge*
Less than 24 hours before start of booking 50% of the time price*

Fairplay***

Parking zone vehicle parked in the tolerance zone (GTC 6.5) 3,00 €**
Less than 1/4 tank left for the following customer (GTC 6.4.1. and 7.3.2.) Use of premium fuel 5,00 €**
Technician service or special cleaning needed, if caused by customer (GTC 6.,7. and 15.) per hour 50,00 €**
Vehicle not returned as per agreement (GTC 6., 7. and 15.) e. g. window open, unlocked, parking place barrier not raised 50,00 €**
vehicle left outside the parking and tolerance zone, applicable additional technican service and damages (GTC section 7.3.) 50,00 €**
Travelling without booking (GTC 6., 7. and 15.) 50,00 €**
Travelling without doing a damage check (GTC 8.) 250,00 €**
Entrusting car to unauthorized person (GTC 2.3.3.) 250,00 €**
Driving without a driving licence (GTC 2.3.3. and 15.) 250,00 €**

Fees***

Direct devit not honoured, plus bank fees (GTC 15. und 20.)ing fees (Terms and conditions no. 22.) per written notice ** 5,00 €**
Reminder fees (GTC 15. and 20.) from the 2nd reminder onwards 5,00 €**
Processing of fines and administrative offences 10,00 €**
Address search (information not provided) GTC 15. and 22.age replacement of a cambio card (Terms and conditions no. 6. and 17.)** 10,00 €**
Loss, damage, replacement of the cambio Card (GTC 5. and 15.) 10,00 €**
Replacement cost will be charged for the loss of the charging cable of an E-Mobil max. 750,00 €**
Late fee per affected booking (GTC 6.3.4. and 15.) 15,00 €**
Late return fee (GTC 6.3.4. and 15.) 40,00 €**