Change of tariff

change of tariff 5,00 €

Booking, Changes, Cancellation

via app or on the website Free of charge
by telephone booking service 1,00 € per call
free-floating vehicle not taken over within the reservation period (GTC 7.1.) 20 minutes of booked time

Cancellation rule

More than 24 hours before start of booking Free of charge*
Less than 24 hours before start of booking 50% of the booked price*

Fairplay***

Parking zone vehicle parked in the tolerance zone (GTC 6.5) 3,00 €**
Less than 1/4 tank left for the following customer (GTC 6.4.1. and 7.3.2.) Use of premium fuel 10,00 €**
Technician service or special cleaning needed, if caused by customer (GTC 6.,7. and 15.) per hour 50,00 €**
Vehicle not returned as per agreement (GTC 6., 7. and 15.) e. g. window open, unlocked, parking place barrier not raised, applicable additional technican service and damages 50,00 €**
vehicle left outside the parking and tolerance zone, applicable additional technican service and damages (GTC section 7.3.) 50,00 €**
Travelling without booking (GTC 6., 7. and 15.) 50,00 €**
Travelling without doing a damage check (GTC 8.) 250,00 €**
Entrusting car to unauthorized person (GTC 2.3.3.) 250,00 €**
Driving without a driving licence (GTC 2.3.3. and 15.) 250,00 €**

Fees***

Direct devit not honoured, plus bank fees (GTC 15. und 20.) 5,00 €**
Reminder fees (GTC 15. and 20.) 2,00 €**
Processing of fines and administrative offences 15,00 €**
Address search (information not provided GTC 15. and 22.) 10,00 €**
cambio Card/replacement (GTC 5. and 15.) 10,00 €**
Replacement cost will be charged for the loss of the charging cable of an electric car max. 500,00 €**
Late fee per affected booking (GTC 6.3.4. and 15.) 15,00 €**
Late return fee (GTC 6.3.4. and 15.) 40,00 €**