Have you forgotten your username?
Don't worry. Simply click on "Login-Daten vergessen". You will receive an email containing your username along with a request to set a new password. After that, return to the my cambio portal and log in again.
Have you forgotten your password?
Click on "Login-Daten vergessen". You will then receive an email with a link to reset your password. You'll need to provide the answer to your security question. Once done, return to the my cambio portal and log in again.
You require assistance because you've forgotten both your password and the answer to your security question?
Reach out to your local office. The local team will assist in resetting the answer for you. Following this, you'll receive another email to reset your password. This time, the answer to your security question will be your PIN code. You can then utilize this to change your password. It's advisable to update your security question and provide an answer within the my cambio portal under "Change login data."
You don't have a username and password yet?
Simply click on "Benutzername und Passwort erstellen". Utilizing your customer number and PIN code, you can establish a username, password, security question, and answer. Your password should comprise a minimum of 8 characters, including at least 1 capital letter, 1 number, and 1 unique character.
