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All about smumo
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Frau und Mann im Straßencafe. Im Hintergrund ein smumo-Auto.

FAQ

All about smumo

  • Start
  • FAQ
  • All about smumo

smumo is car sharing without fixed stations. Where does the business area extend to? Can I go on holiday with the smumo car? You can find answers to many questions about free-floating with smumo here.

Are you interested in car sharing with cambio? You can find our FAQ about cambio here.

Begin trip

Booking

Driving

Features

Fuelling

Free-Floating

Holidays & Abroad 

Insurance & Claims

My Details & Contract

On the road

Prices

Registration

Begin trip

Booking

Driving

Features

Fuelling

Free-Floating

Holidays & Abroad 

Insurance & Claims

My Details & Contract

On the road

Prices

Registration

Begin trip

Where can I find a smumo car?

How do I take over a smumo car?

Booking

How do I book a smumo car?

How long can I book a smumo car for?

Driving

Can I use smumo as a novice driver?

Can I let another person drive the smumo car?

Features

Is there a child seat in the smumo car?

Does the smumo car have winter tyres?

Free-Floating

Where can I return a smumo car?

How far does the smumo business area extend?

Can I park the smumo car anywhere in the business area?

If the car park I've selected is closed the following day due to a relocation, what should I do next?

Why is only the city centre part of the business area?

Fuelling

Do I have to pay for the petrol with smumo?

When do I have to refuel the smumo car?

Holidays & Abroad

Can I travel abroad with the smumo car?

Can I go on holiday with the smumo car?

Insurance & Claims

I had an accident with the smumo car. What do I do now?

How are smumo cars insured?

My Details & Contract

I have forgotten my PIN. What do I do now?

On the Road

Am I allowed to smoke in the smumo car?

Can I take my pet with me in the smumo?

Do I have to take the smumo car to the car wash?

Prices

How much does smumo cost?

Registration

How can I register for smumo?

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