How to book a cambio car
- 24/7
- at the last minute or well in advance
- via the cambio app, via the website or by telephone
How to open the car
- Choose your car in the cambio App, click Button Auto öffnen
- On-board computer with car key is located in the glove compartment
- Enter PIN (assigned in the my cambio portal)
- remove the key
How to open the car at a key safe station
- Open the key safe with the cambio app or cambio card
- A lamp lights up on "your" key.
- remove the key
- close the key safe door
Damage control
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Please inspect the vehicle's interior and exterior for any signs of damage.
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Additionally, ensure to examine the roof, wheels, exterior mirrors, headlights, rear lights, and windscreen.
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Cross-reference your observations with the damage listed in the logbook. Note that minor scratches, not penetrating the metal or measuring less than the width of a thumb, are exempt from reporting.
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If you identify any damage not documented in the cambio app or logbook, kindly contact the booking service at +49 421 79 466 43.
On the road
- Please refrain from smoking
- Running late? Use the cambio App to extent your booking.
- Refuel with a fuel card
- In the event of a breakdown or accident: Secure the scene of the accident and call the call center.
Returning the cambio car
- drop off the cambio car at the station where you picked it up
- Tank at least ¼ full, windows closed, lights out
- remove coarse dirt
- Lock the car with the cambio app.
- At a station with a key safe: lock the car with the key. Then put the key back in the key safe. Close the vault door.
Fuel
- Please fill up if the tank is less than a ¼ full.
- Pay with cambio fuel card
- You find the fuel PIN in the cambio app under Aktuelle Buchung.
- Only fill up with the prescribed fuel (see tank cap).
- Premium fuel costs will not be reimbursed.
- Fuel card not usable? Lay out the amount and submit the original receipt to the office.