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Frequently Asked Questions

Is CarSharing different from car rental?

Yes, there are crucial differences. Here are the most important ones:

Car rental: you have to fill out contract forms before each trip. The car has to be collected and returned within the office's opening hours.
CarSharing: after initial registration you have easy access to all vehicles using your personal chip card. You can access the vehicle at any time of the day or night, regardless of the opening times. You can even reserve your vehicle minutes before you are due to commence your journey.

Car rental: the minimum rental period is 24 hours and there are only a few rental locations in each city.
CarSharing: you can book your car for a minimum of one hour. Numerous car locations with reserved parking bays are availlable all over your city.

Car rental: the basic rental conditions include neither damage excess reduction nor fuel. Payment is by credit card.
CarSharing: the standard prices are already inclusive of ...
... damage excess reduced to 1,000 euros for fully comprehensive cover
... fuel costs
... costs for child seats, winter tyres and and snow chains.
Each month, you will receive an invoice showing a clear list of all trips you've made. Payment is simply deducted from your bank account by direct debit.