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Frequently Asked Questions

I don't need CarSharing any longer - what can I do?

Your personal circumstances may change. If you decide that you don't need our service any longer, we hope that you were satisfied with it.

Please resign by sending us a written notice by post or by e-mail. You can also terminate your contract in the customer area of our website.
The contract can be terminated with effect from the end of each month and we need to receive the notice at least two weeks in advance.

Of course, you can still drive a cambio car until the last day of your contract. The termination will only come into effect once you have returned your cambioCard. Please return your smartcard no later than by the first working day of the following month to the local office. Otherwise we will have to charge 10 euros for each card.